Ebanx incident

[Colombia][PSE] Degraded service

Major Resolved View vendor source →

Ebanx experienced a major incident on August 28, 2026 affecting Bank Transfer, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 11:39 PM UTC
Resolved
Aug 29, 2026, 12:54 AM UTC
Duration
1h 14m
Detected by Pingoru
Aug 28, 2026, 11:39 PM UTC

Affected components

Bank Transfer

Update timeline

  1. investigating Aug 28, 2026, 11:39 PM UTC

    We are experiencing degradation affecting PSE transactions. Our teams are in touch with the provider to solve this issue. Users may experience delays or transaction failures.

  2. resolved Aug 29, 2026, 12:54 AM UTC

    Payment method(s): Bank Transfer Country: Colombia Impact: The issue affecting Bank Transfer transactions has been resolved, and services are now operating normally.