Ebanx experienced a major incident on August 11, 2026 affecting PIX, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
PIX
Update timeline
- identified Aug 11, 2026, 12:35 AM UTC
Payment method(s): PIX Automático Country: Brazil Impact: The cause of the degradation affecting PIX Automático transactions has been identified, and our teams are actively working with our partners to restore full service.
- monitoring Aug 11, 2026, 01:04 AM UTC
A fix has been applied, and services are returning to normal. We are monitoring for stability.
- resolved Aug 11, 2026, 01:26 AM UTC
The fix resolved the issue and Pix Automático services are now stable.