Ebanx experienced a major incident on July 10, 2026 affecting Cards (credit/debit), lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Cards (credit/debit)
Update timeline
- investigating Jul 10, 2026, 02:22 AM UTC
Payment method(s): Cards Country: Chile Impact: Intermittent failures are affecting Cards transactions. The cause has been identified, and our teams are actively working with partners to restore normal operations.
- resolved Jul 10, 2026, 03:49 AM UTC
Payment method(s): Cards (credit/debit) Country: Chile Impact: The issue affecting Cards transactions has been resolved, and services are now operating normally.