Ebanx incident

[Brazil][PIX] Payment processing degradation

Critical Resolved View vendor source →

Ebanx experienced a critical incident on July 1, 2026 affecting PIX, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 01:28 AM UTC
Resolved
Jul 01, 2026, 01:47 AM UTC
Duration
18m
Detected by Pingoru
Jul 01, 2026, 01:28 AM UTC

Affected components

PIX

Update timeline

  1. identified Jul 01, 2026, 01:28 AM UTC

    Payment method(s): PIX Country: Brazil Impact: We have identified the cause of the degradation affecting PIX transactions. Our teams are actively working with our partners to resolve the issue and restore full service.

  2. identified Jul 01, 2026, 01:30 AM UTC

    Payment method(s): PIX Country: Brazil Impact: We have identified the cause of the degradation affecting PIX transactions. Our teams are actively working to resolve the issue and restore full service.

  3. resolved Jul 01, 2026, 01:47 AM UTC

    This incident has been resolved. We are now monitoring the service for full stability.