Ebanx experienced a major incident on June 22, 2026 affecting Cards (credit/debit), lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Cards (credit/debit)
Update timeline
- identified Jun 22, 2026, 01:42 PM UTC
Payment method(s): Cards (credit/debit) Country: Colombia Impact: We have identified the cause of major transaction failures affecting card payments and are actively working with our partners to restore full service.
- monitoring Jun 22, 2026, 01:56 PM UTC
A fix has been applied and we are monitoring the stability of card transactions regarding our partner.
- monitoring Jun 22, 2026, 02:06 PM UTC
We are observing successful transactions and will continue to monitor to ensure full stability.
- resolved Jun 22, 2026, 02:54 PM UTC
This incident has been resolved.