Ebanx incident

[Brazil][PIX] Pix services maintenance took more than expected

Critical Resolved View vendor source →

Ebanx experienced a critical incident on June 8, 2026, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 06:23 AM UTC
Resolved
Jun 08, 2026, 09:05 AM UTC
Duration
2h 42m
Detected by Pingoru
Jun 08, 2026, 06:23 AM UTC

Update timeline

  1. identified Jun 08, 2026, 06:23 AM UTC

    The PIX maintenance window has exceeded the initial 20-minute estimate. We are working to reestablish PIX services as soon as possible. Pay-in, Pay-out, Payments, and Refunds remain unavailable.

  2. identified Jun 08, 2026, 06:49 AM UTC

    We are actively working to restore the underlying services that support PIX operations. Service recovery is expected once this process is complete.

  3. identified Jun 08, 2026, 07:20 AM UTC

    Service restoration is currently underway. PIX services will resume as soon as they are fully back online.

  4. monitoring Jun 08, 2026, 07:55 AM UTC

    Our team has brought some PIX services back to normal. We are currently monitoring the application status and health to ensure full stability.

  5. monitoring Jun 08, 2026, 08:24 AM UTC

    Our team has brought all the PIX services back to normal. We are currently monitoring the application status and health to ensure full stability.

  6. monitoring Jun 08, 2026, 08:57 AM UTC

    Monitoring is ongoing to confirm that all services are fully stable.

  7. resolved Jun 08, 2026, 09:05 AM UTC

    PIX services have been fully restored.