Ebanx incident

[Bolivia][Pagosnet] Payment processing partial degradation

Minor Resolved View vendor source →

Ebanx experienced a minor incident on May 18, 2026, lasting 5h 47m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 10:28 PM UTC
Resolved
May 19, 2026, 04:15 AM UTC
Duration
5h 47m
Detected by Pingoru
May 18, 2026, 10:28 PM UTC

Update timeline

  1. monitoring May 18, 2026, 10:28 PM UTC

    Payment method: Pagosnet Country: Bolivia Impact: We have identified the cause of intermittent timeouts and increased failure rates affecting Pagosnet transactions. Our teams are actively working with our partners to resolve the issue and restore normal processing performance. Merchants may experience delayed responses or unsuccessful payment attempts.

  2. resolved May 19, 2026, 04:15 AM UTC

    Services are now operating normally. We will continue to monitor the stability of transactions.