Ebanx incident

[Brazil][Nupay] Intermittent processing issues

Major Resolved View vendor source →

Ebanx experienced a major incident on May 8, 2026 affecting E-Wallet, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 11:17 PM UTC
Resolved
May 09, 2026, 12:07 AM UTC
Duration
49m
Detected by Pingoru
May 08, 2026, 11:17 PM UTC

Affected components

E-Wallet

Update timeline

  1. monitoring May 08, 2026, 11:17 PM UTC

    Payment method(s): Nupay Country: Brazil Impact: We are currently monitoring intermittent processing issues affecting NuPay transactions. Transactions may still experience intermittent failures or delays during this period. We will provide further updates as more information becomes available.

  2. resolved May 09, 2026, 12:07 AM UTC

    Payment method(s): E-Wallet Country: Brazil Impact: The issue affecting E-Wallet transactions has been resolved, and services are now operating normally.