Ebanx incident

MPConnect service instability

Critical Resolved View vendor source →

Ebanx experienced a critical incident on May 8, 2026 affecting E-Wallet and E-Wallet and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:32 AM UTC
Resolved
May 08, 2026, 01:59 AM UTC
Duration
26m
Detected by Pingoru
May 08, 2026, 01:32 AM UTC

Affected components

E-WalletE-WalletE-WalletE-WalletE-Wallet

Update timeline

  1. investigating May 08, 2026, 12:42 AM UTC

    We are currently investigating service instability with the MPConnect e-wallet.

  2. investigating May 08, 2026, 01:24 AM UTC

    MPconnect is facing degradation due to AWS cloud provider instability

  3. investigating May 08, 2026, 01:32 AM UTC

    MPConnect is still working on it.

  4. resolved May 08, 2026, 01:59 AM UTC

    Services are now operating normally. We will continue to monitor the stability of transactions.