Ebanx incident

[Colombia][Bank Transfer] Payment confirmation degradation

Ebanx experienced a minor incident on May 6, 2026 affecting Bank Transfer, lasting 22m. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 08:14 PM UTC
Resolved: May 06, 2026, 08:37 PM UTC
Duration: 22m
Detected by Pingoru: May 06, 2026, 08:14 PM UTC

Affected components

Bank Transfer

Update timeline

investigating May 06, 2026, 08:14 PM UTC

Payment method(s): PSE (Bank Transfer) Country: Colombia Impact: We have identified the cause of degraded payment confirmations for PSE (Bank Transfer) transactions. Our teams are actively working with our partners to restore normal service.
resolved May 06, 2026, 08:37 PM UTC

Payment method(s): PSE (Bank Transfer) Country: Colombia Impact: We have identified the cause of degraded payment confirmations for PSE (Bank Transfer) transactions. Our teams are actively working with our partners to restore normal service.