Ebanx incident
[Colombia][Bank Transfer] Payment confirmation degradation
Ebanx experienced a minor incident on May 6, 2026 affecting Bank Transfer, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 08:14 PM UTC
Payment method(s): PSE (Bank Transfer) Country: Colombia Impact: We have identified the cause of degraded payment confirmations for PSE (Bank Transfer) transactions. Our teams are actively working with our partners to restore normal service.
- resolved May 06, 2026, 08:37 PM UTC
Payment method(s): PSE (Bank Transfer) Country: Colombia Impact: We have identified the cause of degraded payment confirmations for PSE (Bank Transfer) transactions. Our teams are actively working with our partners to restore normal service.
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