Ebanx incident

[Colombia][Bank Transfer] Payment confirmation degradation

Minor Resolved View vendor source →

Ebanx experienced a minor incident on May 6, 2026 affecting Bank Transfer, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:14 PM UTC
Resolved
May 06, 2026, 08:37 PM UTC
Duration
22m
Detected by Pingoru
May 06, 2026, 08:14 PM UTC

Affected components

Bank Transfer

Update timeline

  1. investigating May 06, 2026, 08:14 PM UTC

    Payment method(s): PSE (Bank Transfer) Country: Colombia Impact: We have identified the cause of degraded payment confirmations for PSE (Bank Transfer) transactions. Our teams are actively working with our partners to restore normal service.

  2. resolved May 06, 2026, 08:37 PM UTC

    Payment method(s): PSE (Bank Transfer) Country: Colombia Impact: We have identified the cause of degraded payment confirmations for PSE (Bank Transfer) transactions. Our teams are actively working with our partners to restore normal service.

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