Ebanx incident

Dashboard crossborder and local-latam unavailable

Critical Resolved View vendor source →

Ebanx experienced a critical incident on October 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 02:30 PM UTC
Resolved
Oct 15, 2025, 02:30 PM UTC
Duration
Detected by Pingoru
Oct 15, 2025, 02:30 PM UTC

Update timeline

  1. resolved Oct 15, 2025, 02:30 PM UTC

    We experienced an issue affecting the Crossborder and Local LATAM dashboards. Our team identified a problem within our infrastructure that temporarily impacted dashboard availability. The issue has been resolved, and full functionality has been restored. The dashboards were unavailable for approximately 20 minutes.