Ebanx incident

[South Africa] Degraded partner performance

Minor Resolved View vendor source →

Ebanx experienced a minor incident on October 31, 2025, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 01:21 PM UTC
Resolved
Oct 31, 2025, 05:04 PM UTC
Duration
3h 42m
Detected by Pingoru
Oct 31, 2025, 01:21 PM UTC

Update timeline

  1. investigating Oct 31, 2025, 01:21 PM UTC

    We are currently experiencing an outage with our Capitec Pay payment partner in South Africa. The issue began at 13:20 UTC and remains ongoing. Our team is actively monitoring the situation and will share updates as they become available.

  2. resolved Oct 31, 2025, 05:04 PM UTC

    This incident has been resolved.