Ebanx incident
[Brazil] Unavailability in NuPay Payment Processing
Ebanx experienced a major incident on November 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 03, 2025, 11:17 PM UTC
Our team has identified and corrected the internal issue that caused unavailability in NuPay payment processing. The incident began at 2025-11-03 19:49 UTC and was resolved at 2025-11-03 20:15 UTC. All systems are now operating normally, and we will continue monitoring to ensure full stability.