Ebanx incident

[South Africa] Degraded partner performance

Minor Resolved View vendor source →

Ebanx experienced a minor incident on November 5, 2025, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 04:35 AM UTC
Resolved
Nov 05, 2025, 06:11 AM UTC
Duration
1h 36m
Detected by Pingoru
Nov 05, 2025, 04:35 AM UTC

Update timeline

  1. investigating Nov 05, 2025, 04:35 AM UTC

    We are currently experiencing an outage with our Capitec Pay payment partner in South Africa. The issue began at 23:25 UTC and remains ongoing. Our team is actively monitoring the situation and will share updates as they become available.

  2. resolved Nov 05, 2025, 06:11 AM UTC

    The incident is now resolved.