Ebanx incident

[Nigeria] Verve Cards Transactions – Payment Processing Instability

Minor Resolved View vendor source →

Ebanx experienced a minor incident on November 26, 2025 affecting Cards (credit/debit), lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 02:19 PM UTC
Resolved
Nov 26, 2025, 04:31 PM UTC
Duration
2h 11m
Detected by Pingoru
Nov 26, 2025, 02:19 PM UTC

Affected components

Cards (credit/debit)

Update timeline

  1. investigating Nov 26, 2025, 02:19 PM UTC

    We have identified processing issues affecting VERVE cards in Nigeria. We have already contacted our partners regarding this matter and are waiting for further feedback. We will provide an update as soon as more information becomes available.

  2. monitoring Nov 26, 2025, 02:54 PM UTC

    We are monitoring the Verve approval rate and seems to be backing to normal.

  3. resolved Nov 26, 2025, 04:31 PM UTC

    Service reestablished.