Ebanx incident

[Colombia] Degradation in Bank Transfer processing

Minor Resolved View vendor source →

Ebanx experienced a minor incident on December 19, 2025, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 07:29 PM UTC
Resolved
Dec 19, 2025, 08:30 PM UTC
Duration
1h 1m
Detected by Pingoru
Dec 19, 2025, 07:29 PM UTC

Update timeline

  1. monitoring Dec 19, 2025, 07:29 PM UTC

    One of our partners in Colombia is experiencing intermittent issues with payment processing. During this period, some transactions may be rejected by the platform. We are actively monitoring the situation. Country: Colombia Start: December 19th, 18:35 am (UTC)

  2. monitoring Dec 19, 2025, 08:29 PM UTC

    The incident is now resolved.

  3. resolved Dec 19, 2025, 08:30 PM UTC

    The incident is now resolved.