Ebanx incident

[Brazil] Degraded Central Bank of Brazil Performance

Major Resolved View vendor source →

Ebanx experienced a major incident on January 19, 2026 affecting Payments API and PIX and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 05:48 PM UTC
Resolved
Jan 19, 2026, 06:34 PM UTC
Duration
46m
Detected by Pingoru
Jan 19, 2026, 05:48 PM UTC

Affected components

Payments APIPIXNotification Service

Update timeline

  1. identified Jan 19, 2026, 05:48 PM UTC

    We have identified an instability in the Central Bank of Brazil systems that is impacting the PIX payment network. At this time, PIX transactions may fail or be unavailable for the majority of financial institutions. We are monitoring the situation closely and will provide updates as more information becomes available.

  2. identified Jan 19, 2026, 05:59 PM UTC

    Central Bank of Brazil identified the issue and is working on mitigation

  3. monitoring Jan 19, 2026, 06:19 PM UTC

    Central Bank of Brazil has mitigated the issue, we are still monitoring results to ensure full recovery

  4. resolved Jan 19, 2026, 06:34 PM UTC

    PIX volume and error rates are back to normal, incident is resolved.