eazyBI incident

EazyBI for Jira Cloud currently is not working

Major Resolved View vendor source →

eazyBI experienced a major incident on October 2, 2019 affecting Web App, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2019, 06:42 AM UTC
Resolved
Oct 02, 2019, 09:36 AM UTC
Duration
2h 53m
Detected by Pingoru
Oct 02, 2019, 06:42 AM UTC

Affected components

Web App

Update timeline

  1. investigating Oct 02, 2019, 06:42 AM UTC

    We are currently experienced some problems with Atlassian Jira services.

  2. investigating Oct 02, 2019, 07:18 AM UTC

    We discovered that there are problems accessing https://auth.atlassian.io and we are waiting an answer from Atlassian support.

  3. resolved Oct 02, 2019, 09:36 AM UTC

    There were some DNS issues with auth.atlassian.io which are solved now.