eazyBI incident

Degraded performance

Minor Resolved View vendor source →

eazyBI experienced a minor incident on November 30, 2021 affecting Web App, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2021, 03:10 PM UTC
Resolved
Nov 30, 2021, 04:39 PM UTC
Duration
1h 29m
Detected by Pingoru
Nov 30, 2021, 03:10 PM UTC

Affected components

Web App

Update timeline

  1. investigating Nov 30, 2021, 03:10 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 30, 2021, 04:39 PM UTC

    This incident has been resolved.

  3. postmortem Jun 07, 2022, 12:50 PM UTC

    > In the latest deployment there was an issue how database connection pool was managed which introduced delays when accessing the database. Now we have resolved this problem and database connection handling should be back to normal.