eazyBI incident

Data import affected for some eazyBI Jira Cloud users

eazyBI experienced a minor incident on April 12, 2023 affecting Web App, lasting 18h 13m. The incident has been resolved; the full update timeline is below.

Started: Apr 12, 2023, 02:17 PM UTC
Resolved: Apr 13, 2023, 08:30 AM UTC
Duration: 18h 13m
Detected by Pingoru: Apr 12, 2023, 02:17 PM UTC

Affected components

Web App

Update timeline

investigating Apr 12, 2023, 02:17 PM UTC

We recently noticed the issue with Atlassian REST API returning errors during data import. We have raised a ticket for Atlassian for further investigation to find the root cause.
monitoring Apr 13, 2023, 06:09 AM UTC

A fix has been implemented by Atlassian and we are monitoring the results Related incident: https://developer.status.atlassian.com/incidents/ffx1j65zflb3
resolved Apr 13, 2023, 08:30 AM UTC

This incident has been resolved.
postmortem Jul 17, 2023, 11:33 AM UTC

Atlassian incident impacted eazyBI app.