eazyBI incident

Atlassian "Authentication and User Management" API degraded performance

Minor Resolved View vendor source →

eazyBI experienced a minor incident on June 15, 2023 affecting Web App, lasting 16h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 01:13 PM UTC
Resolved
Jun 16, 2023, 06:00 AM UTC
Duration
16h 46m
Detected by Pingoru
Jun 15, 2023, 01:13 PM UTC

Affected components

Web App

Update timeline

  1. identified Jun 15, 2023, 01:13 PM UTC

    Some eazyBI for Jira Cloud instances are having problems opening eazyBI. This issue is related to a current ongoing incident at Atlassian https://jira-software.status.atlassian.com/incidents/gp03d3st55l2

  2. identified Jun 15, 2023, 01:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 16, 2023, 06:00 AM UTC

    This incident has been resolved.

  4. postmortem Jul 17, 2023, 11:32 AM UTC

    Atlassian incident impacted eazyBI app.