eazyBI incident

Report execution is not working

Major Resolved View vendor source →

eazyBI experienced a major incident on July 26, 2024 affecting Web App, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 07:02 AM UTC
Resolved
Jul 26, 2024, 07:38 AM UTC
Duration
35m
Detected by Pingoru
Jul 26, 2024, 07:02 AM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 26, 2024, 07:02 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 26, 2024, 07:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 26, 2024, 07:38 AM UTC

    This incident has been resolved.

  4. postmortem Oct 25, 2024, 11:49 AM UTC

    A deployment was trying to atler a huge database table and all report requests were waiting for the table altering.