eazyBI incident

We observe problems with data imports from the Assets schemas in some sites. Some REST APIs from Jira are not responding.

Notice Resolved View vendor source →

eazyBI experienced a notice incident on September 11, 2024 affecting Web App, lasting 16h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 12:39 PM UTC
Resolved
Sep 12, 2024, 05:30 AM UTC
Duration
16h 50m
Detected by Pingoru
Sep 11, 2024, 12:39 PM UTC

Affected components

Web App

Update timeline

  1. investigating Sep 11, 2024, 12:39 PM UTC

    We are currently investigating the issue with Atlassian.

  2. resolved Sep 12, 2024, 05:30 AM UTC

    This incident has been resolved.

  3. postmortem Oct 25, 2024, 11:47 AM UTC

    The problem happened because of a change in the REST API on the Atlassian side. Was fixed by Atlassian