eazyBI incident

JSM Assets data import into eazyBI is not working

Minor Resolved View vendor source →

eazyBI experienced a minor incident on February 20, 2025 affecting Web App, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 08:51 AM UTC
Resolved
Feb 20, 2025, 03:54 PM UTC
Duration
7h 2m
Detected by Pingoru
Feb 20, 2025, 08:51 AM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 20, 2025, 06:45 AM UTC

    We are currently investigating the issue with Atlassian.

  2. identified Feb 20, 2025, 08:51 AM UTC

    The incident is related to the problem with the functioning of the JSM Assets requests. We are currently investigating the issue with Atlassian: https://jira-service-management.status.atlassian.com/

  3. monitoring Feb 20, 2025, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2025, 03:54 PM UTC

    This incident has been resolved.

  5. postmortem Apr 17, 2025, 08:06 AM UTC

    A problem with JSM Assets REST API.