eazyBI incident

Import error while importing Zephyr Squad data into eazyBI

Minor Resolved View vendor source →

eazyBI experienced a minor incident on March 10, 2025 affecting Web App, lasting 13d 22h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 08:45 AM UTC
Resolved
Mar 24, 2025, 07:12 AM UTC
Duration
13d 22h
Detected by Pingoru
Mar 10, 2025, 08:45 AM UTC

Affected components

Web App

Update timeline

  1. investigating Mar 10, 2025, 08:45 AM UTC

    We are currently investigating the Zephyr Squad REST API behavior with the Zephyr app vendor.

  2. monitoring Mar 11, 2025, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 12, 2025, 07:44 AM UTC

    We are currently investigating the Zephyr Squad REST API behavior with the Zephyr app vendor.

  4. identified Mar 13, 2025, 10:13 AM UTC

    The issue has been identified. Waiting for Zephyr Squad vendor to release the fix.

  5. monitoring Mar 19, 2025, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 24, 2025, 07:12 AM UTC

    This incident has been resolved.

  7. postmortem Apr 17, 2025, 08:16 AM UTC

    A third party REST API problem