eazyBI incident

Regular import jobs are stuck in import queue and data might not be refreshed.

Major Resolved View vendor source →

eazyBI experienced a major incident on March 24, 2025 affecting Web App, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 07:10 AM UTC
Resolved
Mar 24, 2025, 09:56 AM UTC
Duration
2h 45m
Detected by Pingoru
Mar 24, 2025, 07:10 AM UTC

Affected components

Web App

Update timeline

  1. investigating Mar 24, 2025, 07:10 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 24, 2025, 07:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2025, 09:56 AM UTC

    This incident has been resolved.

  4. postmortem Apr 17, 2025, 08:10 AM UTC

    Problem with eazyBI infrastructure that stuck the eazyBI import queue