EasyPost incident

FedEx experiencing elevated error rate with label buys

Minor Resolved View vendor source →

EasyPost experienced a minor incident on August 25, 2025 affecting FedEx and FedEx SmartPost, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 01:28 PM UTC
Resolved
Aug 25, 2025, 02:51 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 25, 2025, 01:28 PM UTC

Affected components

FedExFedEx SmartPost

Update timeline

  1. investigating Aug 25, 2025, 01:28 PM UTC

    We are investigating FedEx API issues with label buys.

  2. monitoring Aug 25, 2025, 01:37 PM UTC

    Our investigation has confirmed the issue was with the carrier servers/APIs, and appears to now be resolved on the FedEx side. Error rates are back to normal levels. We will continue to monitor.

  3. resolved Aug 25, 2025, 02:51 PM UTC

    FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.