EasyPost experienced a major incident on October 5, 2025 affecting Ontrac, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Ontrac
Update timeline
- investigating Oct 05, 2025, 01:09 PM UTC
We are investigating - impacted carriers: Jitsu, UniUni, Veho, OnTrac
- identified Oct 05, 2025, 01:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2025, 01:52 PM UTC
A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.
- resolved Oct 05, 2025, 02:54 PM UTC
This incident has been resolved.