Easy Agile incident
Easy Agile Programs not loading for some users
Easy Agile experienced a major incident on October 15, 2025 affecting Easy Agile Programs for Jira Cloud, lasting 21h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2025, 12:39 AM UTC
We are currently investigating an issue that has been raised that Easy Agile Programs is not loading for some users. Users are either experiencing a loading screen or an error "invalid origin" when attempting to access Programs. While we investigate, affected customers are encouraged to try navigating to Easy Agile Programs via Jira navigation again.
- investigating Oct 15, 2025, 12:41 AM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2025, 12:43 AM UTC
Status updated to Partial outage
- monitoring Oct 15, 2025, 05:14 AM UTC
We have reverted the change that caused the issue. Users should navigate to the app in the Jira navigation sidebar or on the nav bar in the project if they experience any issues.
- resolved Oct 15, 2025, 10:07 PM UTC
This incident has been resolved.