e-Boks incident

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved after 29 minutes, affecting e-Boks web client users - Denmark and e-Boks web client company - Denmark and 1 more, on November 3, 2026.

monitoring Nov 03, 2026, 02:25 PM UTC

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

Started
Nov 03, 2026, 02:25 PM UTC
Resolved
Nov 03, 2026, 02:54 PM UTC
Duration
29m
Detected by Pingoru
Nov 03, 2026, 02:25 PM UTC

Affected components

e-Boks web client users - Denmarke-Boks web client company - DenmarkPublic login provider – Nemlog-in

Update timeline

  1. monitoring Nov 03, 2026, 02:25 PM UTC

    Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

  2. resolved Nov 03, 2026, 02:54 PM UTC

    This incident has been resolved.

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