Dust experienced a notice incident on November 30, 2025, lasting 51m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 30, 2025, 08:56 AM UTC
We are currently investigating an issue causing some users to experience errors when attempting to sign in. The impact appears to vary by region and network conditions. Our team is working to identify the cause and restore full functionality. More updates will follow.
- identified Nov 30, 2025, 09:43 AM UTC
We have identified a configuration issue affecting DNS resolution for some of our authentication subdomains. An updated configuration has been applied and sign-in functionality has begun to recover.
- resolved Nov 30, 2025, 09:48 AM UTC
The DNS configuration issue impacting sign-in has been fully resolved. All authentication subdomains have been re-verified, and sign-in is now working normally for all users. Everything is operating as expected, and we will continue to monitor to ensure a smooth experience moving forward.