Dust incident

[EU] Unable to send messages.

Critical Resolved View vendor source →

Dust experienced a critical incident on January 15, 2026 affecting Conversations, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 02:17 PM UTC
Resolved
Jan 15, 2026, 03:53 PM UTC
Duration
1h 35m
Detected by Pingoru
Jan 15, 2026, 02:17 PM UTC

Affected components

Conversations

Update timeline

  1. identified Jan 15, 2026, 02:17 PM UTC

    We've identified an issue affecting Europe-hosted workspaces. Our team is actively working on a fix.

  2. monitoring Jan 15, 2026, 03:23 PM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved Jan 15, 2026, 03:53 PM UTC

    This incident has been resolved.