Dust incident

Latency to be expected on interactions with agents

Major Resolved View vendor source →

Dust experienced a major incident on March 18, 2026 affecting europe-west1 and us-central1, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 04:09 PM UTC
Resolved
Mar 18, 2026, 05:00 PM UTC
Duration
51m
Detected by Pingoru
Mar 18, 2026, 04:09 PM UTC

Affected components

europe-west1us-central1

Update timeline

  1. investigating Mar 18, 2026, 04:09 PM UTC

    We are actively investigating the issue. In the meantime, all new interactions are suspended.

  2. monitoring Mar 18, 2026, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 18, 2026, 05:00 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 18, 2026, 05:00 PM UTC

    The incident has been resolved, a long term fix has been implemented and successfully rolled out.