Resolved after 1 day 3 hours, affecting outbound.mailhop.org, on April 21, 2026.
The root cause has been identified and a code fix deployed to prevent future instances of the crash loop.
Affected components
outbound.mailhop.org
Update timeline
- investigating Apr 21, 2026, 08:05 AM UTC
We are investigating intermittent issues with Outbound SMTP MTA hosts in the EU region which may be impacting sending.
- investigating Apr 21, 2026, 09:42 AM UTC
A mitigation has been implemeted to restore service in EU region. We are continuing to investigate the root cause.
- monitoring Apr 21, 2026, 10:13 AM UTC
Outbound SMTP EU region has been returned to full capacity. We are continuing to investigate the root cause.
- resolved Apr 22, 2026, 11:36 AM UTC
The root cause has been identified and a code fix deployed to prevent future instances of the crash loop.
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