Duo Security incident

Issue with Admin Panel Activity Logs Access

Minor Resolved View vendor source →

Duo Security experienced a minor incident on June 19, 2025 affecting Admin Panel and Admin Panel and 1 more component, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 07:27 AM UTC
Resolved
Jun 24, 2025, 01:02 PM UTC
Duration
5d 5h
Detected by Pingoru
Jun 19, 2025, 07:27 AM UTC

Affected components

Admin PanelAdmin PanelAdmin Panel

Update timeline

  1. investigating Jun 19, 2025, 07:27 AM UTC

    We are investigating an issue affecting administrator access to activity logs in the DUO68/DUO55 Deployments.

  2. identified Jun 19, 2025, 07:46 AM UTC

    We have identified the issue preventing administrators from accessing activity logs in the admin panel. We are working to deploy a fix at this time.

  3. monitoring Jun 19, 2025, 02:39 PM UTC

    We are seeing increased success of accessing the Activity Logs for the impacted deployments DUO55 and DUO68. We will continue to monitor the success rate at this time.

  4. identified Jun 19, 2025, 06:16 PM UTC

    We have identified the issue preventing administrators from accessing activity logs in the admin panel. We are continuing to work towards deploying a fix at this time.

  5. identified Jun 20, 2025, 10:20 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 21, 2025, 02:29 AM UTC

    We have deployed a fix for the issue that preventing administrators from accessing Activity Logs in the Admin Panel. We are continually monitoring the results of the fix at this time.

  7. resolved Jun 24, 2025, 01:02 PM UTC

    We have confirmed that the issue with Activity Log visibility is now fully resolved.