Dude Solutions experienced a minor incident on October 20, 2025 affecting Asset Essentials, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 12:12 PM UTC
Our team is currently investigating a latency issue with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
- investigating Oct 20, 2025, 12:28 PM UTC
Due to ongoing outages with Amazon Web Services (AWS), clients may experience slowness within Asset Essentials. Our teams are actively working with our cloud partner to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as they become available.
- investigating Oct 20, 2025, 05:20 PM UTC
Due to ongoing outages with Amazon Web Services (AWS), clients may experience slowness within Asset Essentials. Our teams are actively working with our cloud partner to resolve the issue as quickly as possible. During this time please refrain from doing mass updates, exports, or imports in Asset Essentials. We appreciate your patience and will provide updates as they become available.
- resolved Oct 21, 2025, 12:15 PM UTC
This issue has been resolved. If further assistance is needed please reach out to Brightly Support: [email protected]