Dude Solutions incident
FacilityDude - Error when logging in for MST clients
Dude Solutions experienced a minor incident on March 23, 2026 affecting MyFacilityDude, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 03:16 PM UTC
Our team is currently investigating an issue causing an error message in FacilityDude when logging into an application. The issue is impacting clients in the Mountain Standard Time (MST) zone. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- monitoring Mar 23, 2026, 03:46 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.
- resolved Mar 23, 2026, 06:26 PM UTC
This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.