Dropbox Outage History

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Dropbox had 13 outages in the last 2 years totaling 136h 10m of downtime — averaging 0.5 incidents per month.

There were 13 Dropbox outages since August 29, 2025 totaling 136h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dropbox.com

Minor June 8, 2026

Shared content downloads are degraded

Detected by Pingoru
Jun 08, 2026, 07:43 PM UTC
Resolved
Jun 12, 2026, 04:54 PM UTC
Duration
3d 21h
Affected: API
Timeline · 2 updates
  1. investigating Jun 08, 2026, 07:43 PM UTC

    We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved Jun 12, 2026, 04:54 PM UTC

    Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.

Read the full incident report →

Minor May 27, 2026

Opening a video or audio file might not be working for users

Detected by Pingoru
May 27, 2026, 08:05 PM UTC
Resolved
May 27, 2026, 10:31 PM UTC
Duration
2h 26m
Affected: Mobile Application
Timeline · 3 updates
  1. investigating May 27, 2026, 08:05 PM UTC

    Opening a video or audio file might not be working for users

  2. monitoring May 27, 2026, 09:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Availability was impacted across a number of services

Detected by Pingoru
May 18, 2026, 07:11 PM UTC
Resolved
May 18, 2026, 05:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 18, 2026, 07:11 PM UTC

    A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.

Read the full incident report →

Major April 15, 2026

Dropbox may be unavailable for some users

Detected by Pingoru
Apr 15, 2026, 03:51 AM UTC
Resolved
Apr 15, 2026, 04:16 AM UTC
Duration
24m
Affected: Website
Timeline · 3 updates
  1. investigating Apr 15, 2026, 03:51 AM UTC

    Dropbox may be unavailable for some users. We’re working to fix the problem as quickly as we can.

  2. investigating Apr 15, 2026, 03:55 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 15, 2026, 04:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Dash Chat might not be working for some users

Detected by Pingoru
Apr 09, 2026, 09:32 PM UTC
Resolved
Apr 10, 2026, 12:54 AM UTC
Duration
3h 22m
Affected: Dash
Timeline · 3 updates
  1. investigating Apr 09, 2026, 09:32 PM UTC

    Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.

  2. monitoring Apr 09, 2026, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 12:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026

Dropbox.com is not working for some users

Detected by Pingoru
Jan 22, 2026, 01:30 AM UTC
Resolved
Jan 22, 2026, 10:00 AM UTC
Duration
8h 29m
Affected: Website
Timeline · 2 updates
  1. investigating Jan 22, 2026, 09:46 AM UTC

    Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Jan 22, 2026, 10:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 15, 2026

We’re having some trouble with our payment page

Detected by Pingoru
Jan 15, 2026, 06:59 AM UTC
Resolved
Jan 15, 2026, 08:19 AM UTC
Duration
1h 19m
Affected: Website
Timeline · 3 updates
  1. investigating Jan 15, 2026, 06:59 AM UTC

    We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.

  2. monitoring Jan 15, 2026, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 08:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

DocSend impacted by ongoing Cloudflare outage

Detected by Pingoru
Nov 18, 2025, 02:38 PM UTC
Resolved
Nov 18, 2025, 02:53 PM UTC
Duration
15m
Affected: DocSend
Timeline · 2 updates
  1. identified Nov 18, 2025, 02:38 PM UTC

    We are aware that DocSend has been impacted by the ongoing Cloudflare outage

  2. resolved Nov 18, 2025, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2025

Dropbox Chat unavailable

Detected by Pingoru
Nov 14, 2025, 08:00 PM UTC
Resolved
Nov 14, 2025, 09:11 PM UTC
Duration
1h 11m
Affected: WebsiteDesktop ApplicationMobile ApplicationSupport Services
Timeline · 2 updates
  1. investigating Nov 14, 2025, 08:00 PM UTC

    Dropbox Chat is currently unavailable, we are investigating the issue.

  2. resolved Nov 14, 2025, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 21, 2025

Google Drive and One Drive Dash connectors are not working for some users

Detected by Pingoru
Oct 21, 2025, 02:32 PM UTC
Resolved
Oct 21, 2025, 09:13 PM UTC
Duration
6h 40m
Affected: Dash
Timeline · 2 updates
  1. investigating Oct 21, 2025, 02:32 PM UTC

    The Google Drive and One Drive connectors in Dash are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Oct 21, 2025, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2025

Images not loading in Dropbox Paper

Detected by Pingoru
Oct 14, 2025, 09:06 AM UTC
Resolved
Oct 14, 2025, 12:49 PM UTC
Duration
3h 42m
Affected: Paper
Timeline · 2 updates
  1. investigating Oct 14, 2025, 09:06 AM UTC

    We are aware that Images and the preview of an images are not loading in Dropbox Paper.

  2. resolved Oct 14, 2025, 12:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2025

Dropbox is not working as expected for some users.

Detected by Pingoru
Sep 23, 2025, 06:55 PM UTC
Resolved
Sep 23, 2025, 07:17 PM UTC
Duration
22m
Affected: WebsiteDesktop ApplicationDashDocSend
Timeline · 3 updates
  1. investigating Sep 23, 2025, 06:55 PM UTC

    We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

  2. investigating Sep 23, 2025, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 23, 2025, 07:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 29, 2025

Pop up to sign in On Microsoft Office Files

Detected by Pingoru
Aug 29, 2025, 07:17 PM UTC
Resolved
Aug 30, 2025, 10:01 AM UTC
Duration
14h 44m
Affected: Desktop Application
Timeline · 2 updates
  1. investigating Aug 29, 2025, 07:17 PM UTC

    We are working with Microsoft to investigate this issue. Please close the pop up until fix a is implemented.

  2. resolved Aug 30, 2025, 10:01 AM UTC

    This incident has been resolved.

Read the full incident report →