DroneDeploy experienced a minor incident on July 2, 2024 affecting Exports and Reports, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
ExportsReports
Update timeline
- investigating Jul 02, 2024, 05:00 PM UTC
Some users may notice delays in export delivery, including roof reports. Engineering is actively working on the issue.
- resolved Jul 02, 2024, 06:08 PM UTC
Between 9:50 AM and 11:00 AM Pacific time, some users may have experienced delays in the delivery of exports, including roof reports. A change has been implemented and the backlog of reports is queued for delivery. If you do not receive your report in the next couple of hours, please contact Support for further assistance.