DroneDeploy incident

Dock Drone video feed shows "waiting for stream"

Minor Resolved View vendor source →

DroneDeploy experienced a minor incident on July 23, 2024 affecting Dock Automation, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 09:07 PM UTC
Resolved
Jul 23, 2024, 10:04 PM UTC
Duration
57m
Detected by Pingoru
Jul 23, 2024, 09:07 PM UTC

Affected components

Dock Automation

Update timeline

  1. identified Jul 23, 2024, 09:07 PM UTC

    Dock Drone users may be experiencing an issue where the dock video feed is unavailable. The message shown is "waiting for stream". A fix is already in progress. We appreciate your patience.

  2. resolved Jul 23, 2024, 10:04 PM UTC

    Between 02:58 and 21:58 UTC on July 23 (7:59 PM Pacific Time on July 22 to 2:45 PM Pacific Time on July 23) some Dock Automation users may have experienced an issue where the dock's video feed was unavailable. We expect no further disruption.