DroneDeploy experienced a minor incident on July 30, 2024 affecting Exports, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Exports
Update timeline
- identified Jul 30, 2024, 12:28 AM UTC
Some users may be experiencing delays in exporting data from DroneDeploy. Engineering is taking action to remediate.
- identified Jul 30, 2024, 12:29 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 30, 2024, 01:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2024, 01:46 AM UTC
Between 3:56 PM to 6:40 PM Pacific Time on July 29, some users may have experienced delays in exporting data from DroneDeploy. All exports are now processing and no further delays are expected.