DroneDeploy incident
Media pins, map photo pins, vertical Inspection pins, pano pins & Walk paths intermittently not loading
DroneDeploy experienced a minor incident on August 20, 2024 affecting Web Application and Flight App and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2024, 08:35 PM UTC
Some users may be experiencing an issue where media pins, map photo pins, vertical inspection pins, pano pins, and Walk paths are intermittently not loading on the desktop and both mobile apps. Engineering is actively investigating this issue.
- resolved Aug 20, 2024, 09:23 PM UTC
Between 17:48 and 20:38 UTC (10:48 and 13:38 Pacific Time) users may have experienced issues loading media pins, map photo pins, vertical inspection pins, pano pins, and Walk paths. The breaking change has been reverted and all markers are loading as expected. If you continue to see issues with loading, please clear your browser cache and try again.