DroneDeploy experienced a minor incident on September 10, 2024 affecting Flight App, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Flight App
Update timeline
- investigating Sep 10, 2024, 03:44 PM UTC
Some users may be noticing an increase in flight logs failing to process. Flight functionality is unaffected.
- monitoring Sep 10, 2024, 06:05 PM UTC
A fix has been implemented and we are seeing flight logs processing as normal. We are monitoring to ensure continued stability.
- resolved Sep 10, 2024, 08:34 PM UTC
Between 11:08 UTC on 09/09 and 17:30 UTC on 09/10 (4:08 AM Pacific on 09/09 and 10:30 AM on 09/10) some flight logs may not have been processed. The issue has been corrected and we anticipate no further impact. Logs that did not process during the incident will not backfill.