DroneDeploy incident

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Major Resolved View vendor source →

DroneDeploy experienced a major incident on September 17, 2024 affecting Measurements, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 06:54 PM UTC
Resolved
Sep 17, 2024, 07:48 PM UTC
Duration
53m
Detected by Pingoru
Sep 17, 2024, 06:54 PM UTC

Affected components

Measurements

Update timeline

  1. investigating Sep 17, 2024, 06:54 PM UTC

    Some users may be experiencing issues with measurements in DroneDeploy, including elevation at point, elevation profile, surface area, and volumes. Engineering is actively investigating.

  2. resolved Sep 17, 2024, 07:48 PM UTC

    Between 16:22 and 18:48 UTC (9:22am and 11:48am Pacific), some users may have experienced issues with volume, elevation, and surface area measurements. This has been corrected and no further impact is expected.