DroneDeploy experienced a minor incident on February 6, 2025 affecting Walks, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 06, 2025, 06:16 PM UTC
Some users of Privacy Mode for Walks may be experiencing an issue where the blurring of faces is not being applied as expected. Engineering already has a fix in progress for this issue. In the meantime, any Walks that need blurring may be submitted to DroneDeploy support by emailing [email protected].
- resolved Feb 06, 2025, 07:42 PM UTC
On recent Walks, some users of Privacy Mode for Walks may have experienced an issue where the blurring of faces was applied as expected. Engineering has completed a fix for this issue moving forward. All affected walks will be rerun to apply appropriate blurring, which will take 24-48 hours. If you need urgent correction, please contact [email protected].