DroneDeploy incident

3D Visualizations Not Loading

Critical Resolved View vendor source →

DroneDeploy experienced a critical incident on February 11, 2025 affecting 3D, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2025, 02:53 PM UTC
Resolved
Feb 11, 2025, 03:06 PM UTC
Duration
13m
Detected by Pingoru
Feb 11, 2025, 02:53 PM UTC

Affected components

3D

Update timeline

  1. identified Feb 11, 2025, 02:53 PM UTC

    3D Contours and Elevations are not loading in the web portal.

  2. identified Feb 11, 2025, 02:56 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 11, 2025, 02:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Feb 11, 2025, 03:06 PM UTC

    This incident has been resolved.