DroneDeploy incident

Walk and Safety AI processing delays

Minor Resolved View vendor source →

DroneDeploy experienced a minor incident on February 27, 2025 affecting Reports and Walks, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 06:33 PM UTC
Resolved
Feb 27, 2025, 07:36 PM UTC
Duration
1h 3m
Detected by Pingoru
Feb 27, 2025, 06:33 PM UTC

Affected components

ReportsWalks

Update timeline

  1. investigating Feb 27, 2025, 06:33 PM UTC

    Some users may be experiencing delays with the processing and delivery of Walks and Safety AI reports. Engineering is actively investigating, and we appreciate your patience.

  2. resolved Feb 27, 2025, 07:36 PM UTC

    Between 10:23 AM and 11:33 AM Pacific Time (18:23 and 19:33 UTC), some users may have experienced delays in processing and delivery of Walks and Safety AI reports. This issue has been resolved, and no further impact is expected. Walks and Safety AI reports will backfill over the next few hours.