DroneDeploy incident

Slow or stalled uploads from Dock Automation

Major Resolved View vendor source →

DroneDeploy experienced a major incident on May 5, 2025 affecting Dock Automation, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 06:59 PM UTC
Resolved
May 05, 2025, 07:52 PM UTC
Duration
53m
Detected by Pingoru
May 05, 2025, 06:59 PM UTC

Affected components

Dock Automation

Update timeline

  1. investigating May 05, 2025, 06:59 PM UTC

    Some users may be experiencing slow or stalled uploads from Dock Automation flights. Engineering is actively taking steps to remediate.

  2. resolved May 05, 2025, 07:52 PM UTC

    Between 6:58AM and 12:14PM Pacific Time ( 13:58 and 19:14 UTC), some users may have experienced slow or stalled uploads from their Dock Automation flights. Engineering has applied some changes to prevent this issue; all uploads should have returned to normal. We appreciate your patience.