DRMtoday incident

DRMtoday Production: Short service interruption in us-west-1

Resolved after 12 minutes, affecting License Delivery and Key Ingestion and 1 more, on January 2, 2019.

resolved Jan 02, 2019, 07:12 AM UTC

We're investigating a short service interruption of our license delivery and front-end services due to multiple failing instances in the us-west-1 (N. California) region between 6:51 and 7:03 UTC during which traffic was briefly routed to other nearby regions.

Started
Jan 02, 2019, 06:51 AM UTC
Resolved
Jan 02, 2019, 07:03 AM UTC
Duration
12m
Detected by Pingoru
Jan 02, 2019, 06:51 AM UTC

Affected components

License DeliveryKey IngestionDashboard + Config APILicense delivery log + Reporting API

Update timeline

  1. resolved Jan 02, 2019, 07:12 AM UTC

    We're investigating a short service interruption of our license delivery and front-end services due to multiple failing instances in the us-west-1 (N. California) region between 6:51 and 7:03 UTC during which traffic was briefly routed to other nearby regions.

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