DRMtoday incident

DRMtoday Production: Delivery log issue

Resolved after 1 day 6 hours, affecting License delivery log + Reporting API, on April 23, 2023.

identified Apr 23, 2023, 04:38 AM UTC

We identified and remediated an issue with license delivery logs. Please be aware that delivery log data generated between 03:30 and 04:30 AM (UTC) is incomplete. This affects both, the Dashboard as well as the reporting API. Missing data will be restored during business hours on Monday. Once this step is complete we will update this incident page. License delivery is not affected.

Started
Apr 23, 2023, 04:38 AM UTC
Resolved
Apr 24, 2023, 11:01 AM UTC
Duration
1d 6h
Detected by Pingoru
Apr 23, 2023, 04:38 AM UTC

Affected components

License delivery log + Reporting API

Update timeline

  1. identified Apr 23, 2023, 04:38 AM UTC

    We identified and remediated an issue with license delivery logs. Please be aware that delivery log data generated between 03:30 and 04:30 AM (UTC) is incomplete. This affects both, the Dashboard as well as the reporting API. Missing data will be restored during business hours on Monday. Once this step is complete we will update this incident page. License delivery is not affected.

  2. resolved Apr 24, 2023, 11:01 AM UTC

    Missing data has been restored and is now complete again.

Your product runs on more than DRMtoday

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →